Abstract:
The object of research is the Department of Population and Civil Registration
Kab. East Luwu. The type of research used is descriptive quantitative research, the type
of data used is primary and secondary data, samples..
Based on the results of the data analysis, it is concluded that the quality of public
services has a positive and significant influence on community satisfaction. The better the
quality of community service in a business, the better the community satisfaction will be.