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Academic Services Based on Minimal Service Standards at AMI Makassar Maritime Polytechnic

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dc.contributor.author Nur, Muhammad
dc.contributor.author Musa, Andi Ernie Zaenab
dc.contributor.author Harifuddin, Harifuddin
dc.contributor.author Zainuddin, Rasyidah
dc.date.accessioned 2024-03-04T02:57:13Z
dc.date.available 2024-03-04T02:57:13Z
dc.date.issued 2023
dc.identifier.issn 2443-2067
dc.identifier.uri http://localhost:8080/xmlui/handle/123456789/10026
dc.description.abstract This study aimed to describe the efficiency of implementing academic services and the effectiveness of educational services based on minimum service standards. This quantitative descriptive study used a survey approach with AMI Maritim Makassar Polytechnic students. Data collection techniques included observations, interviews, and documentation studies. The data analysis technique used frequency tabulation with percentage calculation and a Likert scale measuring instrument. The findings revealed that implementing the minimum standard service was “simple”, with a Likert scale category score of 91.66%, and the “on time” variable had a score of 85%. The variable “openness” had a score of 97.5%. The “effectiveness” variable had a score of 96.6%. The variable “Indiscriminate” had a score of 97.5%. The “efficiency” variable had a 72.5% score. Implementation of academic services based on “Minimum Service Standards” with simple indicators such as “timely, open, not discriminant, efficient, and economical” was categorized as “satisfactory”, and the level of satisfaction with academic services based on the “Minimum Service Standards” among the students was classified as “strongly effective en_US
dc.publisher JURNAL ILMIAH PEURADEUN The Indonesian Journal of the Social Sciences en_US
dc.subject Academic Service en_US
dc.subject Minimum Service Standard en_US
dc.subject Students en_US
dc.title Academic Services Based on Minimal Service Standards at AMI Makassar Maritime Polytechnic en_US
dc.type Article en_US


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    Merupakan Kumpulan Jurnal Dosen dan Peneliti Universitas Bosowa

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