Abstract:
This research aims to determine and analyze the influence of knowledge, skills,
attitudes, and work experience on the work effectiveness of state civil servants at
the Makassar Regional Human Resources Development Center. This research
uses quantitative methods with a descriptive approach to determine and analyze
the influence of skills and attitudes on the performance of state civil servants
through work effectiveness at the Makassar Regional Human Resources
Development Center. The type of research carried out was a survey approach and
distributing questionnaires. This study's population consisted of all state civil
servants at the Makassar Regional Human Resources Development Center,
consisting of 100 civil servants and non-civil servants—data analysis technique
using PLS. The data testing techniques used are validity and reliability tests. The
results of the research show that knowledge has a positive effect on the work
effectiveness of state civil servants, and then skills have a positive effect on the
work effectiveness of state civil servants. Attitude has a positive influence on the
work effectiveness of state civil servants. Meanwhile, work experience has a
positive effect on the work effectiveness of state civil servants. Then knowledge
influences employee performance. Experience influences employee performance.
Meanwhile, work effectiveness influences employee performance. Then skills
influence the performance of state civil servants through work effectiveness.
Meanwhile, attitudes influence the performance of state civil servants through
work effectiveness.
