DSpace Repository

The Impact of Emotional Intelligence on Team Conflict: Case Study in Government Hospital

Show simple item record

dc.contributor.author S, Lukman
dc.date.accessioned 2022-12-01T02:13:08Z
dc.date.available 2022-12-01T02:13:08Z
dc.date.issued 2020
dc.identifier.isbn 978-94-6239-264-9
dc.identifier.issn 2352-5398
dc.identifier.uri http://localhost:8080/xmlui/handle/123456789/2546
dc.description.abstract Organizational development requires human resources. Professional organizations manage systems and organizational mechanisms of existing resources to support flexible responses of change. Hospitals as one of the service industries with a very complex business process certainly have a quite large potential for optimization and efficiency improvements. This study was conducted in South Sulawesi and Central Sulawesi Province’s hospitals. The study lasted for 6 six months in 2017. The sampling was done by using cluster method and stratified random sampling, which was based on Hospital Type, level of Health Officers. Data analysis approach used in this study was Partial Least Square (PLS) using WarpPLS software. The results show emotional intelligence significantly and positively affected to the conflict team with path coefficient value 0.668 and pvalue <0.05. Emotional intelligence can create management and self-control of conflicts in teamwork and encourage a high level of attention to customers. en_US
dc.publisher Atlantis Press en_US
dc.subject Emotional intelligence en_US
dc.subject team conflict en_US
dc.subject government hospital en_US
dc.title The Impact of Emotional Intelligence on Team Conflict: Case Study in Government Hospital en_US
dc.title.alternative Proceedings of the 3rd International Conference on Education, Science, and Technology (ICEST 2019) en_US
dc.type Article en_US


Files in this item

This item appears in the following Collection(s)

  • Prosiding
    Publikasi artikel ilmiah yang merupakan hasil penelitian dosen/peneliti yang melewati proses seminar akademis atau konferensi.

Show simple item record

Search DSpace


Advanced Search

Browse

My Account