Abstract:
The purpose of this study was to determine and analyze the effect of
organizational commitment, interpersonal communication, and motivation on
employee satisfaction and performance at the South Sulawesi Government
Hospital. The population in this study were all employees at the South Sulawesi
Government Hospital, totaling 1,912 people. Determination of the previous
sample using the techniqueStratified Random Sampling or also called stratified
random sampling. Stratified Random Sampling of as many as 243 respondents.
The analytical model used in this research is a quantitative and descriptive
structural Equation Model (SEM) using the AMOS program. The results of this
study are Organizational Commitment and Work Motivation have a positive
and significant effect on job satisfaction, while Interpersonal Communication
has a negative but significant effect on job satisfaction. Organizational
Commitment has a positive but not significant effect on job satisfaction and
Interpersonal Communication has a negative but significant effect on employee
performance. Work motivation has a positive and significant effect on
employee performance. Job satisfaction has a positive and significant effect on
employee performance. Organizational Commitment has a positive and
significant influence on Employee Performance through Job Satisfaction. Has
a significant effect on performance through the mediation of organizational
commitment. Interpersonal communication has a negative but significant effect
on employee performance mediated by job satisfaction and motivation has a
positive and significant effect on employee performance mediated by job
satisfaction..
