Abstract:
The results of this study provide a conclusion that the implementation of the targeted electricity
subsidy policy carried out by PT PLN (Persero) ULP Sinjai has been carried out optimally in
accordance with the provisions of PERMEN no 29 of 2016 and the integrated data that has
been determined. People in the Sinjai Regency area also feel the impact of the electricity
subsidy policy which is carried out fairly and evenly. This implementation is also supported by
PT PLN (Persero) ULP Sinjai employees, especially service and administrative supervisors
and related government parties in complying with and implementing the established data
matching mechanism and complaint handling mechanism. The process of surveying and
matching and verifying integrated data on electricity customers in the Sinjai Regency area
produces optimal data. In addition, the handling of community complaints in the Sinjai
Regency area has worked well, also supported by the role of the relevant government. So that
community complaints about the implementation of this policy every month are decreasing
