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Knowledge Management Mediator Strategy for Resolving Industrial Conflicts in Makassar

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dc.contributor.author Suriani, Seri
dc.contributor.author Yunus, Kafrawi
dc.contributor.author Abduh, Thamrin
dc.date.accessioned 2023-05-11T03:05:36Z
dc.date.available 2023-05-11T03:05:36Z
dc.date.issued 2023
dc.identifier.issn 2684-8406
dc.identifier.issn 2685-1032
dc.identifier.uri http://localhost:8080/xmlui/handle/123456789/6180
dc.description.abstract Conflicts within a company that are handled quickly and precisely will result in new ideas, changes, and better working relationships. This research was conducted to analyze how conflicts that occur in companies can be mediated using the knowledge management approach. The analysis technique used in this study is qualitative, using the interview method addressed to dispute mediators at the Makassar City Manpower Office and the Chairperson of the Labor Union. The results of the study show that good knowledge management, owned by mediators, is able to handle conflicts more quickly and precisely. Furthermore, tacit knowledge is knowledge in the form of experience and expertise possessed by each mediator that is most needed to unravel corporate conflicts in Makassar en_US
dc.publisher Journal of Public Administration and Government en_US
dc.relation.ispartofseries Vol. 5;No. 1
dc.subject conflict en_US
dc.subject knowledge management en_US
dc.subject strategy en_US
dc.title Knowledge Management Mediator Strategy for Resolving Industrial Conflicts in Makassar en_US
dc.type Article en_US


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  • Jurnal
    Merupakan Kumpulan Jurnal Dosen dan Peneliti Universitas Bosowa

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