Abstract:
Verbal interactions will occur when both lecturer and
learners could completely understand what each other means. It
happens verbally among the teacher and learners during the
teaching and learning activity. This study aims to examine the
university students’ perception on verbal interaction through
WhatsApp chat group. A qualitative descriptive method was used
to achieve the objective of this study. Observation and a
questionnaire were employed as tools for data collection. A total
number of 14 English as a Foreign Language (EFL) learners
involved in this study. The finding revealed that university
students’perception on verbal interaction gave the positive feedba
ck towards WhatsApp chat group. This proves that ordinarily
learners selected agree with utilizing WhatsApp chat group in
doing verbal interaction. Hence, utilizing of WhatsApp chat group
can be recommended as an efficient technique in verbal
interaction for teaching and learning process
