THE EFFECT OF TICKET PRICE ON THE SATISFACTION RATE OF MAKASSAR PSM SUPORTER

dc.contributor.author	Jamal, Moh Ilham Prasetyo
dc.contributor.author	Ruslan, Muhlis
dc.contributor.author	Yunus, Muh. Kafrawi
dc.date.accessioned	2022-08-24T04:16:10Z
dc.date.available	2022-08-24T04:16:10Z
dc.date.issued	2019-06
dc.identifier.uri	http://localhost:8080/xmlui/handle/123456789/918
dc.description.abstract	This study aims to determine: (1) the effect of service quality and price simultaneously on customer satisfaction, (2) the effect of service quality and price partially on customer satisfaction. This research was conducted in Makassar. The population of this study was the PSM supporters themselves, while the sample size was 100 respondents. The sampling method used was accidental sampling. The data collection technique used was a questionnaire. Data analysis was performed using the classic assumption test, multiple linear regression analysis, F test, t test and coefficient of determination. The results showed that 1) simultaneous service quality and price affect customer satisfaction, (2) service quality and price partially affect customer satisfaction.	en_US
dc.publisher	ECONOMICS BOSOWA JOURNAL	en_US
dc.subject	Service quality, Price, and Customer Satisfaction	en_US
dc.title	THE EFFECT OF TICKET PRICE ON THE SATISFACTION RATE OF MAKASSAR PSM SUPORTER	en_US
dc.type	Article	en_US